Who we are
Star Phone Fix is a local electronics repair shop at 405 W 29th St, Hialeah, FL 33012. You can reach us at (786) 589-3441 or through our contact page.
Information we collect
We may collect information you give us when you:
- Call, text, or message the shop about a repair
- Visit in person and leave a device for diagnosis or service
- Request a quote or follow up on a repair status
- Browse this website (technical data such as browser type, pages viewed, and approximate location from standard server or analytics logs, if enabled)
Depending on the service, this can include your name, phone number, email address, device make and model, a description of the issue, and notes needed to complete the repair. We do not ask for payment card details on this website.
How we use information
We use the information we collect to:
- Diagnose devices and provide repair quotes and service
- Contact you about status, pickup, parts, or follow-up questions
- Improve our website and shop operations
- Comply with legal or safety requirements when needed
We do not sell your personal information.
Device data and content
Repair work may require powered-on testing. We do not browse your personal photos, messages, or accounts for unrelated reasons. We recommend backing up your device and removing sensitive accounts when practical before drop-off. If data recovery is part of the requested service, we limit access to what is needed for that work.
Sharing
We may share information with service providers who help us operate (for example, phone systems, hosting, or analytics), only as needed for those services. We may also disclose information if required by law or to protect the shop, our customers, or others from fraud or harm.
Retention
We keep repair and contact records only as long as needed for service history, warranty follow-up, accounting, or legal obligations, then delete or de-identify them when they are no longer needed.
Cookies and similar technologies
This site may use cookies or similar tools for basic functionality, preferences (such as language), and optional analytics. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.
Your choices
You can ask us to update or remove contact details we hold about you, or clarify how we use them, by calling (786) 589-3441 or visiting the shop. We may need to keep limited records related to a completed repair or legal requirement.
Children
Our services are directed to adults and general customers. We do not knowingly collect personal information from children online. If you believe a child provided information to us, contact us and we will take appropriate steps.
Updates
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site or our services after an update means you acknowledge the revised policy.
Contact
Privacy questions: (786) 589-3441 · Contact page · 405 W 29th St, Hialeah, FL 33012
Related: Terms of Service